Last updated: Mars 1, 2025
Thank you for choosing QRGenius. We strive to ensure your complete satisfaction with our QR code generation services. Please read this policy carefully before making a purchase.
All sales of QRGenius subscriptions are final. We do not offer refunds except as expressly stated in this policy or required by law.
Due to the digital nature of our services, we generally do not provide refunds for:
We offer a 1-day trial period for €2:
In exceptional circumstances, we may consider refund requests on a case-by-case basis:
If our service was completely non-functional during your subscription period and we were unable to resolve the issue within a reasonable time frame.
If you were accidentally charged multiple times for the same service.
If your payment method was charged without your authorization.
To request a refund under these exceptions, please contact our support team within 7 days of the charge with detailed information about your issue.
You may cancel your subscription at any time:
Cancellation will take effect at the end of your current billing period. No prorated refunds will be issued for early cancellation.
If you dispute a charge with your bank or payment provider (chargeback):
We reserve the right to challenge unjustified chargebacks with evidence of service delivery.
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
If you have questions about our Refund Policy or wish to request a refund consideration, please contact us:
Please include your account email and transaction details in all refund requests.